Working as a Case Manager at Brooks

Do you love coordinating care for patients while ensuring clear, helpful communication is established between patients, families, nurses, and specialists?

If you’re a case manager in the field of healthcare looking to establish yourself as part of an experienced, professional team, consider a rewarding career with Brooks Rehabilitation.

Brooks Rehabilitation employs registered nurse (RN) case workers, as well as case workers emerging from the social work/mental health field. While these roles involve slightly different responsibilities, both types of case workers play vital roles in coordinating patient care and providing a point of contact for patients and patients’ families.

Where do Brooks case managers work?

Case managers at Brooks can work in a variety of settings, including Brooks Rehabilitation hospitals or as part of the Home Health care team. Brooks Rehabilitation team members, including case managers, find rewarding work throughout the state of Florida.

Case managers for Home Health will often travel to patients’ homes as part of their work, but within one of our Home Health base locations such as Daytona Beach, Jacksonville, or Fernandina Beach.

What is the daily schedule of a case manager at Brooks?

Case managers blend administrative and clinical roles. Depending on the location of the case manager, duties and daily schedules can vary. Each day you work as a case manager can be unique as you juggle patient care, oversight, coordination of care, education of the patient and family, and more.

As a case manager for Brooks Home Health, for instance, an RN-case manager will travel to different patients’ and prospective patients’ homes to provide care and oversight of other Brooks team members.

Home Health case managers meet with prospective patients’ and their families to determine whether the patient is a good fit for home health services, and then act as the primary point of contact regarding the patient’s care while overseeing the work of LPNs and CNAs.

After traveling to meet with a prospective patient, a case manager might then visit another patient’s home to evaluate progress and recommend other forms of therapy (such as physical therapy) or connect the patient with community resources as applicable. A Home Health case manager would likely meet with multiple patients throughout the day. On some days, an RN case manager might stay with one patient to provide hands-on nursing care as needed.

In a hospital setting, the daily schedule of a case manager would often be quite different. Instead of driving to patients’ homes, in a clinical setting, the case manager will make rounds to their patients, much like any other on-site care provider.

In this role, case managers would continue to coordinate care for patients, including overseeing patient discharges and transitions to different care facilities or units.

Because of the various roles a case manager can play, education is also a component of a case manager’s daily work – educating patients and their families, as well as other members of the team, is part of the job in every setting.

How many patients do our case managers handle at once?

Case managers can have anywhere from 15-40 patients on their caseload depending on the care setting and specific role of the case manager.

What types of patients do our case managers see?

Some case managers work with shorter-term rehabilitation patients who are recovering from acute injuries. This population could also include patients recovering from surgery or illness.

Other case managers coordinate care for patients with chronic conditions including diabetes, cancer, and mental illness. Case managers working with patients with chronic conditions can have many long-term patients, working with the same clients for months or even years.

What qualifications are required to be a case manager at Brooks?

For RN case manager roles, applicants must hold a current RN license in the state of Florida, as well as an Associate, Bachelors, or Master’s degree from an approved school of Nursing. RN case managers must also have one year of nursing experience. Experience in acute, adult healthcare, or home health is a plus.

For non-RN case manager roles, applicants must hold a minimum of a BS/BA in social work or a related field, with a Master’s degree preferred. For these roles, experience in a skilled nursing facility and two years of case management experience are preferred.

What are similar occupations to case managers?

RN case managers perform similar work to other administrative/nursing roles such as clinical supervisors.

Case managers, in general, can be compared to care coordinators and social workers since they help patients navigate the complexities of treatment and the administrative aspects of receiving care.

What career advancement opportunities are there for our case managers?

Case managers, like all team members at Brooks, have multiple opportunities for advancement, especially through continuing education. Brooks Rehabilitation makes it easy for team members to stay on top of continuing education while also finding opportunities for promotion and specialization.

The Brooks Rehabilitation Institute of Higher Learning offers a variety of courses for case managers and other team members to stay up to date on the latest advancements in healthcare and rehabilitation. As a case manager at Brooks, you’ll take advantage of the expertise of our faculty as you continue to advance your career.

How do I become a case manager at Brooks Rehabilitation?

Applying to become a case manager at Brooks is simple. Navigate to the careers page on our website to begin the process. Search for “case manager” in the upper left to discover open positions throughout Florida.

When you’ve determined which positions/locations you would like to apply for, you can begin the online application process right on our website.

Once you’ve submitted your online application, you’ll receive an automated email to confirm we’ve received your materials.

A recruiter will review your application, and reach out to schedule an interview if your qualifications are the right fit. Interviews can take place online or in-person – your specific recruiter will work with you on specific next steps.

Learn more about joining the team at Brooks Rehabilitation, and submit your application today!